A: Three forms of ID are needed:
2: Original Photographic ID’s (Drivers license & Passport) If you don’t carry
these please contact us prior to your hire.
1: Original Proof of address (Utility bill/Bank Statement) No older than 2months old
* We may ask for a refundable deposit at our discretion & we may also ask for
further ID if we feel it is needed.
A. We operate primarily across the North East covering: Newcastle, Middlesbrough, Durham, Sundeland, Alnwick, Northumberland.... We are not limited to these locations and also operate nationwide.
A. Yes we charge £0.45 per mile from Bedlington town centre & we charge for the return trip as well.
Example: Bedlington to Durham is 30 miles x 4 = 120 miles round trip – 0.45 x 120 = £54
We must have an adequate, safe & secure space to load and unload which is near the venue (under 30meters)
If there are any parking restrictions / access problems we MUST be told before the date of your event. Parking permits and/or adequate parking space for the delivery vehicles must be arranged and paid for by the client prior to delivery. If this is not done and parking tickets occur, outside of our control, the cost will be passed on to the client. Our crew / driver has the right to reasonably refuse to offload at a venue if she/he deems conditions to be unsafe.
A. Payment can only be made via bank transfer. No credit terms are available and all invoices are based on ”Payment With Order”. Cheque payments are not a preferred method for payment for hire customers and is currently only available if pre approved by us, If paying by cheque please make ALL payments payable to Stage Door Events.
A. If there is something in particular that you are looking for and can’t find it on our website, give us a call or send us an email.
A. All dry hired equipment must be returned or made available for collection at or before the time agreed. For each day or part day it remains outstanding the hirer will be charged the daily hire rate for each outstanding item, or the total of consequential losses attributable to its late return.
A.Throughout your hire we give you full telephone support 07472558098. Even if your question is as simple as ”how to turn the volume up on these speakers” don’t be embarrassed to call…. if there was a problem with a piece of our equipment we will come back or to the venue and sort it out for you free of charge but you will be shown everything working before you leave the warehouse don’t worry.
A. Yes. We carry full public liability insurance up to £5 million.
A. Yes, all equipment is PAT tested regularly. If you want to see our PAT certificates you will need to ask before hand as we do NOT keep paper copies & the office isn’t open over the weekends so if your venue are asking you for this your need to let us know so we can send you one via email (please allows 72 hours for this). Please note all of our equipment is tested before & after a hire.
A. All hires are subject to our conditions of Hire, copies of which are available on request (Hire contract can be found below**). We reserve the right to change prices and specifications without notice. All equipment remains the property of Stage Door Events. A hirer cannot export, sell, lease, lend, sub-hire, modify (speaker drivers are checked) or dispose of any equipment, furthermore the location of all equipment must always be made known to us. Under UK law there are two basic terms that constitute a binding agreement. The verbal agreement will be binding if there was an agreement on the services to be performed and an agreement was reached on remuneration for this service. This agreement can be reached by a verbal exchange in person, via telephone or via an email.
**This is an important document which you must consider carefully when choosing whether to use our services at
any time. Please read the terms of this agreement carefully before agreeing to it. You are solely responsible for understanding and complying with any and all laws, rules and regulations set out below. When making payment you are agreeing and entering into this contract, you also agree to comply with all of our
terms set out.
